Careers

Work with Us

Help individuals and businesses grow

At Haptics, we’re passionate about the people of Africa and the transformational potential technology has on the African continent and her most important resource, the People. If you're hardworking and looking for the chance to produce great work, we would love to meet you.

See Open Positions

People

Join our team of professionals who are passionate about helping individuals and businesses grow into acquiring the necessary skills needed to attain industry standard.

Technology

We harness technology to build world-class and innovative solutions that help solve local problems around Africa.

Growth

Creating a community of outstanding technological experts, thereby bridging the gap between aspirants and organisations that require talent with relevant skills.

Life at Haptics

The Haptics team is made up of lifelong learners who are passionate about creating the most compelling and effective educational experience in Africa.

Open Positions

Community Manager

The Community Manager should have a strong background in creating engaging social content and posts, plus understanding how social media platforms impact a brand’s overarching marketing strategy. Social is often a consumer’s first experience with a brand so a strong social presence is essential to creating successful 360° marketing strategies.

He/She must be adept at studying market trends, analyzing customer needs & gaining insights that align with a brand’s objectives to devise, execute, and test ongoing campaigns while improving content and optimizing promotions along the way.

As a strategist

Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Understand the Inbound Marketing Methodology and implement in all content marketing activities
Creating buzzworthy/viral content based on brand needs and real-time trends(Real-time Marketing).

As a Social media channel owner:

Brief in designs, content for social ads, SMS, Push notifications
Post, monitor, and optimize content on all social media platforms (FB, IG, Twitter, and LinkedIn) monitor and optimise Facebook content
Analyse social media accounts under your purview
Plan upcoming social campaigns or brand-specific campaigns
Weekly creative meetings

Requirements

Proven work experience as a social media manager
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Hands-on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
BSc degree in Marketing or relevant field
Must have up to 2 years experience in social media marketing

This role is no longer available