Careers
August 3, 2021 2021-08-04 9:30Careers
Work with Us
We are looking for talented individuals who are passionate about education and technology.
Help individuals and businesses grow
At Haptics, we’re passionate about the people of Africa and the transformational potential technology has on the African continent and her most important resource, the People. If you're hardworking and looking for the chance to produce great work, we would love to meet you.


People
Technology
Growth
Open Positions
Community Manager
The Community Manager should have a strong background in creating engaging social content and posts, plus understanding how social media platforms impact a brand’s overarching marketing strategy. Social is often a consumer’s first experience with a brand so a strong social presence is essential to creating successful 360° marketing strategies.
He/She must be adept at studying market trends, analyzing customer needs & gaining insights that align with a brand’s objectives to devise, execute, and test ongoing campaigns while improving content and optimizing promotions along the way.
As a strategist
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends
- Understand the Inbound Marketing Methodology and implement in all content marketing activities
- Creating buzzworthy/viral content based on brand needs and real-time trends(Real-time Marketing).
As a Social media channel owner:
- Brief in designs, content for social ads, SMS, Push notifications
- Post, monitor, and optimize content on all social media platforms (FB, IG, Twitter, and LinkedIn) monitor and optimise Facebook content
- Analyse social media accounts under your purview
- Plan upcoming social campaigns or brand-specific campaigns
- Weekly creative meetings
Requirements
- Proven work experience as a social media manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc degree in Marketing or relevant field
- Must have up to 2 years experience in social media marketing
This role is no longer available